Shipping policy
Shipping Policy
At Movamart, we aim to deliver your order safely, quickly, and conveniently anywhere in Pakistan.
1. Shipping Coverage
We currently offer delivery across Pakistan. Delivery availability may vary depending on the product and your location.
2. Processing Time
- Orders are usually processed within 1–2 business days.
- Orders placed on weekends or public holidays may be processed on the next business day.
- In case of any delay in processing, we will contact you using the information provided at checkout.
3. Delivery Time
Estimated delivery time is usually:
- Major Cities: 2–5 business days
- Other Areas: 3–7 business days
- Remote Areas: 5–10 business days
Delivery times are estimates and may vary due to weather, courier delays, public holidays, or other circumstances beyond our control.
4. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your order.
From time to time, we may offer Free Shipping promotions on selected products or orders.
5. Cash on Delivery
Cash on Delivery (COD) may be available for eligible orders and locations in Pakistan.
You may be contacted by our team or courier to confirm your order before dispatch.
6. Order Tracking
Once your order has been shipped, you may receive tracking information through the contact details provided during checkout.
You can use the tracking information to check the status of your shipment.
7. Incorrect Address
Customers are responsible for providing a complete and accurate delivery address and contact number.
If an incorrect or incomplete address is provided and the parcel is returned, additional shipping charges may apply for re-delivery.
8. Delayed or Lost Orders
Although we work with reliable courier services, delivery delays can sometimes occur.
If your order is significantly delayed or appears to be lost, please contact us and we will assist you in contacting the courier service.
9. Damaged Package
If your package appears damaged when delivered, please contact us as soon as possible and provide photographs or videos of the package and product.
We will review the issue and assist you according to our return/refund policy.
10. Contact Us
If you have any questions about your order or shipping, please contact us through the contact information available on our website.
Movamart
Serving customers across Pakistan.